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PRIVACY POLICY

Privacy Policy

IT Plus, Inc. (hereinafter referred to as "IT Plus") provides the following information on the protection of personal information on this site to all users of the website "https://www.itplus.co.jp/" (hereinafter referred to as "this site") operated by IT Plus.

(1) Collection of personal information

The term "personal information" as used in this site's privacy policy refers to information that can be used to identify a specific individual, such as name, address, telephone number, and email address.

This site is a site that discloses information about our company, and we do not collect any personal information other than cookies, access logs, and other information when you simply browse this site. However, personal information is collected when you make an "inquiry" on the Site.

The personal information collected on this site will not be supplemented with information learned offline or from third parties.

When you contact us, we collect information such as your company name, name, telephone number, and email address.
The collection of personal information on this site is voluntary, and when personal information is provided, it will be used in accordance with this site's privacy policy.

If you do not provide us with the necessary personal information, we may not be able to provide you with the above services on this site.

(2) Use of personal information

This website collects and uses personal information when you make an "inquiry". In the unlikely event that the use of the information on this site falls outside of the original purpose, we will contact you by e-mail or other means.

Personal information collected at "Contact Us" will be used to answer your questions, send you information and materials, and inform you of new services.

3) Use of Cookies and Similar Technologies

This site uses cookies and browser storage (local storage and session storage) to display, improve, and measure the effectiveness of the site.

Regarding the Obtaining of Consent

If you are accessing our site from the EU, EEA, or the United Kingdom, our English-language site will display a banner from the consent management tool Cookiebot (provided by Usercentrics A/S) , and—with the exception of required features—the site will not function until you provide your consent. You can check and change your consent settings at any time by clicking “Details” on the banner.

This banner will not be displayed on the Japanese or Korean websites.

Services I Use

Classification

Required
Required
Features
Statistics
Statistics
Statistics
Marketing
Embed
Embed

Services

Cookiebot (Usercentrics A/S)
Google reCAPTCHA
Weglot
Google Analytics 4
Microsoft Clarity
Studio Built-in Web Analytics
HubSpot
YouTube, Vimeo
Google Fonts

Purpose

Record of Consent Status
Preventing Unauthorized Submissions via the Contact Form
Preserving the display language, temporarily storing translation data
Measuring Visit Activity
Understanding Trends in Screen Usage
Tracking Visits and Page Views
Optimizing Customer Inquiries and Guidance
Video Playback
Font Distribution

About Studio's Built-in Web Analytics

Studio, the platform on which this site is built, includes a built-in web analytics feature. It stores an anonymous session ID in the browser’s session storage, which is deleted when the tab is closed. Data is sent to analytics.studiodesignapp.com. We do not offer a separate option to disable this feature.

About Rejection on the Browser Side

You can disable cookies in your browser settings. However, if you do so, some parts of this site may not display correctly.

(4) About access log files

THIS SITE AUTOMATICALLY COLLECTS BROWSING STATISTICS TO ANALYZE SITE USAGE AND TO ADMINISTER THE SITE. THIS ALLOWS US TO OBTAIN STATISTICAL INFORMATION ABOUT IP ADDRESSES, PAGES VISITED, TIME SPENT ON PAGES, THE URL IMMEDIATELY BEFORE ACCESSING THE SITE, PAGE TRANSITION TRENDS, AND OPERATING SYSTEMS. HOWEVER, THIS INFORMATION IS NOT INTENDED TO BE LINKED TO ANY PERSONAL INFORMATION.

(5) Sharing (joint use) of personal information

Personal information collected on this site will not be shared with third parties without your permission. When it is necessary to achieve the purpose of use stated on this website, we may outsource business to outside companies after appropriate selection of outsourcing partners. With respect to subcontractors, we disclose only the necessary information within the scope of the required purpose after concluding a nondisclosure agreement, prohibit the use of personal information for purposes other than the stated purpose, and provide necessary management and supervision of the subcontractors.

(6) Correction and updating of personal information

If you wish to confirm your personal information held by this website, we will inform you of your personal information once we have confirmed your identity in order to prevent the leakage of your personal information to third parties.

Correction, Suspension of Use, or Deletion of Personal Information."

If a customer requests that we correct any inaccuracies in his/her personal information held by this website, or stop using or delete his/her personal information, we will correct, stop using, or delete the customer's personal information once we have confirmed the customer's identity in order to prevent tampering with the personal information by a third party. We will correct, suspend, or delete your personal information upon confirmation of your identity.

For inquiries, correction, suspension of use, deletion, etc., please contact us from the following link.

(7) Disclaimer of Disclosure of Personal Information

We will not disclose your personal information to third parties without your permission. However, we will disclose your personal information when we have your consent or when we receive a legitimate request from a court of law, the police, a consumer affairs center, or any other organization with equivalent authority.

(8) Appropriate management of personal information

Personal information collected on this site is strictly managed in an appropriate manner. We take the utmost precautions to prevent unauthorized access, loss, falsification, or leakage of such information. In the unlikely event that such an occurrence is confirmed, corrective measures will be taken immediately.

In addition, we conduct in-house training on the protection of personal information to raise employee awareness and strengthen management of personal information.

(9) About links

This site contains links to several external sites, but they do not share any personal information. We are not responsible for the collection of personal information on linked sites, so please be sure to refer to the privacy policies of the linked sites.

(10) Changes in the Handling of Personal Information

This website may revise its privacy policy to enhance the protection of personal information or to comply with changes in the law. Any revisions to this Privacy Policy will be posted on this website and a notice will be posted on the website. Please check this Privacy Policy periodically.

(11) Procedures for Requests for Disclosure of Personal Information

If you wish to request disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties (hereinafter referred to as “Disclosure, etc.”) of your personal information held by our company in accordance with the Personal Information Protection Act, please contact the following office:

1. Contact Office
Contact: Inquiry Form

2. Identity Verification
To prevent identity theft and other fraudulent activities, we may ask you to verify your identity using the following methods as necessary (we will not request an excessive amount of documentation).
Verification against registered information (name, contact information, transaction and inquiry history, etc.)
Presentation of identification documents (e.g., driver’s license) *Minimum necessary

3. Requests by a Representative
If a request is made by a representative, we may ask you to present documents confirming the representative’s authority (e.g., a power of attorney).

4. Response Method and Deadline
As a general rule, we will respond via email or other means within a reasonable period of time. Depending on the nature of the request, if an investigation or other steps are required, it may take some time to provide a response.

For Users Accessing This Site from the EU, EEA, and the United Kingdom

If you are accessing this site from the EU, the EEA, or the United Kingdom, the General Data Protection Regulation (GDPR) and the UK GDPR may apply. The relevant provisions are outlined below.

Administrator

IT Plus Co., Ltd. (2F, THE SHARE, 3-25-18 Jingumae, Shibuya-ku, Tokyo 150-0001). Please contact us via the inquiry form.

Purpose and Legal Basis of Processing

Purpose

Responding to Inquiries and Sending Materials
Use of Cookies and Similar Technologies for Statistical and Marketing Purposes
Ensuring stable website operation and preventing unauthorized transmissions

Legal Basis

Measures necessary for the performance of a contract or for the protection of legitimate interests
Customer Consent (Obtained via the Consent Management Tool)
Legitimate interests (providing this site securely)

Retention Period

Information provided through inquiries: We will store this information in our customer management system and email for the period necessary to respond to your inquiry and for any subsequent communications or proposals. We will delete the information when it is no longer needed or upon your request for deletion.
Cookies, etc.: Varies by item. The specific expiration periods are listed under “Details” in the consent banner on the English-language website.
Server Logs: Studio (Studio Co., Ltd.), which provides the infrastructure for this website, operates the servers; whether logs are collected and stored, and for how long, is determined by that company. We do not retain these logs.

Transfer to a Third Country

Some of the services listed above transfer data outside the EU, EEA, and the United Kingdom (including Japan and the United States). These transfers are based on measures such as the Standard Contractual Clauses established by each service provider. Japan, where we conduct our business, is a country that has received an adequacy determination from the European Commission.

Customer Rights

You have the following rights:

The Right to Request Access to Your Personal Data
The Right to Request Correction of Errors
Right to Request Deletion
Right to Request Restrictions on Processing
Right to Data Portability (Receipt in a Machine-Readable Format)
Right to Object to Processing
Right to Withdraw Consent (Withdrawal is effective only going forward and does not affect the lawfulness of processing that occurred prior to withdrawal)

If you wish to exercise this right, please contact us via the inquiry form. To prevent identity theft, we may ask you to verify your identity.

Complaints to Regulatory Agencies

If you have any concerns regarding our handling of your personal information, you may file a complaint with the data protection authority in the country where you reside.

Automated Decision-Making

This website does not engage in automated decision-making or profiling that would have legal effects or similarly significant consequences for our customers.

Regarding the Provision of Personal Data

You are not required to provide any personal data to browse this site. The information you provide when submitting an inquiry is necessary for us to respond to your inquiry.

(12) Disclaimer

The information on this site is not necessarily guaranteed as to legitimacy, reliability, or usefulness.
The content and information on this site and these terms and conditions are subject to change or revision without notice, and we shall not be liable for any damages resulting from changes in the information, or from the interruption or suspension of the operation of this site or inability to view it, for any reason whatsoever.

(13) Contact

IT+ Corporation (IT+)
2F THE SHARE, 3-25-18 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan

Last Updated: September 24, 2026